A Mixed Experience at the Apple Store Oakbrook: iPhone 8 Disappointment

As a long-time fan of Apple products, I was excited to visit the Apple Store Oakbrook in Schaumburg, Illinois to purchase the new iPhone 8. However, my experience left me feeling frustrated and disappointed.

From the moment I walked into the store, I felt like the employees were being overly arrogant and condescending. They seemed to be doing me a favor by even speaking to me, which rubbed me the wrong way. The Genius Bar screens displayed the availability of products, but when I asked about stock numbers for the iPhone 8, I was met with evasive answers.

To make matters worse, I noticed that the employees were being dishonest about the availability of the product. They would tell customers one thing and then later contradict themselves, saying they didn't have any stock left. This lack of transparency created a sense of urgency and frustration among customers.

I also felt like the store was limiting supply to create a false sense of scarcity. I had visited other Apple Stores in the past and been told that they had a limited number of products available, only to return later and find out that they were actually sold out. This seemed like a tactic to drive sales rather than being transparent with customers.

In contrast, my experience at the Apple Store in Oak Park, Illinois was much more positive. The employees were friendly, knowledgeable, and helpful, making me feel valued as a customer.

Overall, I would not recommend the Schaumburg Apple Store to anyone looking for a good customer experience. While Apple products are always innovative and high-quality, the company needs to improve its relationship with early adopters like myself by being more transparent about product availability and pricing.

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Apple store oakbrook iphone 8